Alma Mader Brewing is now hiring!
Taproom Operations Manager
This is a chance to take everything we’ve built running our current taproom and use it as the foundation for something bigger and more complex. You’ll bring proven systems into a larger space, adapt what works, build what’s new, and train the team that sets the standard going forward.
You’ll lead day-to-day operations across a two-bar taproom and work closely with our Owner/Director of Operations as her closest operational partner. Your scope will grow as trust is earned — this role has room to expand.
What You’ll Own
Leadership & Daily Operations
- Lead all aspects of daily taproom operations — including opening/closing, cleanliness, beer quality and presentation, menu accuracy, POS and cash reconciliation
- Oversee the movement and quality of our beer — keg and package transfers, inventory management, line cleaning schedules, and coordination with the production team to ensure we consistently meet our standards
- Manage weekly inventory and ordering across all retail and COGS items — beer-to-go, frozen drink ingredients, and other consumables — ensuring accurate stock levels and smooth beer-to-go operations
- Manage merchandise and retail operations — coordinate with Director of Operations on ordering, inventory and display
Team & People
- Recruit, hire, train, and coach hourly staff; build schedules that balance service and labor goals
- Ensure all staff hold required certifications and training — responsible alcohol service, ID-checking protocols, and any food safety requirements
- Own staff performance management — regular feedback, reviews, and addressing performance issues directly
- Set the tone for guest experience: warm service, beer knowledge, efficient and professional handling of guest needs
Safety & Facility
- Lead safety and incident response — protocols for intoxicated guests, altercations, medical emergencies, and severe weather or other emergency situations
- Manage our kitchen partner relationship as the on-site point of accountability — covering space upkeep, cleanliness standards, and operational coordination — to deliver a seamless guest experience
- Oversee all facility and service vendors — including but not limited to trash and recycling, pest control, cleaning, towel service, glassware, and alarm/security — ensuring reliable service and a well-maintained space
- Ensure compliance with all local, state, and federal regulations
Events & Growth
- Drive growth of private/corporate events as a key revenue channel
- Collaboratively plan and execute public events with ownership, using them to build community engagement and brand presence
- Oversee Madera Membership events at the taproom — logistics, member events, and related coordination
- Serve as the on-the-ground liaison for taproom-specific marketing — in-house signage, menu updates, and promotional execution in coordination with brand strategy
Strategy & Partnership
- Meet weekly to review sales, labor, staffing, vendor status, and operational needs — bringing insights and recommendations to the table to shape strategy, make informed decisions, and stay ahead of problems before they escalate
Qualifications
Required
- Excellent communication and interpersonal skills, with the composure to deliver warm, genuine hospitality under pressure
- Ability to make sound decisions, solve problems proactively, and remain calm under pressure
- 3+ years of leadership or management experience in hospitality, retail, food & beverage, or another customer-facing environment
- Proven experience leading, coaching, and developing teams
- Comfort working with sales, labor, and cost data to guide staffing and operational decisions
- Experience creating employee schedules and managing labor costs
- Strong organizational skills with the ability to prioritize multiple responsibilities
- Comfortable working evenings, weekends, and holidays as business needs require
- Ability to lift up to 50 pounds and remain on your feet for extended periods
- Must be at least 21 years of age and eligible to obtain any required alcohol and food service certifications
Preferred
- Previous experience managing a brewery taproom, craft beer bar, restaurant, or hospitality venue
- Demonstrated interest in growing into broader operational responsibility over time
- Passion for craft beer and a desire to continually expand your beer knowledge
- Experience with POS systems, inventory management, and cash handling
- Familiarity with event planning and execution
- Current food handler / ServSafe certification, or willingness to obtain within the first 90 days
Compensation & Benefits
- Competitive salary, based on experience
- Performance-based bonus opportunities
- Paid time off
- Health benefits
- Beer and merchandise benefits
How to Apply
If you’re excited about this opportunity, we’d love to hear from you. Please email the following to cheers@almamaderbrewing.com.
- Your resume
- Responses to the questions below (approximately 200-300 words each)
- Why Alma Mader?
Tell us why you’re interested in this position and what drew you to our brewery. What about our brand, values, or approach resonates with you?
- Tell us about a time you built or improved a team, process, or guest experience.
What was the challenge? What actions did you take? What was the outcome, and what did you learn?
- Describe a time you had to hold an employee accountable.
How did you approach the conversation? Looking back, would you do anything differently?
- What does exceptional hospitality mean to you?
Share an experience—as a guest or as a leader—that represents hospitality done exceptionally well. What made it memorable?
Applications will be reviewed on a rolling basis over the month of August. We value thoughtful communication and attention to detail — a polished application that reflects who you are matters more to us than a perfect resume.